All systems are operational

About This Site

This site is updated regularly with information about service health, maintenance events, and other announcements.

Scheduled Maintenance
Scheduled Maintenance and Updates

On Wednesday, July 14th and Monday, July 19th, SocketLabs will be performing routine upgrades and maintenance to our systems. These upgrades will enhance the performance and reliability of the SocketLabs platform.

Scheduled mailings will be paused during this time and will resume as soon as the platform returns online.

SMTP/Injection API will not be affected.

Please plan accordingly to ensure your email success during the following times:

Wednesday - 07/14/2021
9:00 PM EDT (UTC-04:00) until 07/15/2021 - 1:00 AM EDT (UTC-04:00)

Monday - 07/19/2021
9:00 PM EDT (UTC-04:00) until 07/20/2021 - 1:00 AM EDT (UTC-04:00)

The following services will be unavailable:

  • Control Panel
  • Reporting API
  • Management API
  • Marketing API
  • Suppression API
  • Scheduled Mailings (will resume sending upon completion)
  • Drip Campaigns (will resume operating upon completion)

The following services will NOT be impacted:

  • Inbound/Outbound SMTP
  • Injection API
  • Notification API
  • Engagement Tracking
  • Support System If you have further questions, please contact us at [email protected].

And as a reminder, you can always check our system status at status.socketlabs.com.

Thank you for your understanding.

Sincerely,
SocketLabs Services Team

Scheduled Maintenance and Updates

On Wednesday, July 14th and Monday, July 19th, SocketLabs will be performing routine upgrades and maintenance to our systems. These upgrades will enhance the performance and reliability of the SocketLabs platform.

Scheduled mailings will be paused during this time and will resume as soon as the platform returns online.

SMTP/Injection API will not be affected.

Please plan accordingly to ensure your email success during the following times:

Wednesday - 07/14/2021
9:00 PM EDT (UTC-04:00) until 07/15/2021 - 1:00 AM EDT (UTC-04:00)

Monday - 07/19/2021
9:00 PM EDT (UTC-04:00) until 07/20/2021 - 1:00 AM EDT (UTC-04:00)

The following services will be unavailable:

  • Control Panel
  • Reporting API
  • Management API
  • Marketing API
  • Suppression API
  • Scheduled Mailings (will resume sending upon completion)
  • Drip Campaigns (will resume operating upon completion)

The following services will NOT be impacted:

  • Inbound/Outbound SMTP
  • Injection API
  • Notification API
  • Engagement Tracking
  • Support System If you have further questions, please contact us at [email protected].

And as a reminder, you can always check our system status at status.socketlabs.com.

Thank you for your understanding.

Sincerely,
SocketLabs Services Team

Past Incidents

Sunday 20th June 2021

No incidents reported

Saturday 19th June 2021

No incidents reported

Friday 18th June 2021

No incidents reported

Thursday 17th June 2021

No incidents reported

Wednesday 16th June 2021

No incidents reported

Tuesday 15th June 2021

No incidents reported

Monday 14th June 2021

No incidents reported