All systems are operational

About This Site

This site is updated regularly with information about service health, maintenance events, and other announcements.

Scheduled Maintenance
Scheduled Maintenance and Updates

On Wednesday, November 11th, 2020 between 9:00 AM EST and 4:00 PM EST we will be performing maintenance and updates on the SocketLabs Email On-Demand Platform. Any interruptions, if at all, should be brief. We appreciate your patience during this time.

Please note that availability of our email delivery services will NOT be interrupted.

Scheduled Maintenance and Updates

On Thursday, November 12th, 2020 between 8:30 PM EST and 10:30 PM EST we will be performing maintenance and updates on the SocketLabs Email On-Demand Platform.

While we will take every effort to minimize delays, some outbound mail still in queue may be briefly delayed as the updated infrastructure is restarted.

The availability of our inbound SMTP and Injection API infrastructure will NOT be affected.

Past Incidents

Wednesday 28th October 2020

No incidents reported

Tuesday 27th October 2020

Outbound SMTP Datacenter Outage

Our upstream provider has restored connectivity to and from Microsoft networks. We are continuing to see messages queues clearing as delivery times return to normal.

Monday 26th October 2020

No incidents reported

Sunday 25th October 2020

No incidents reported

Saturday 24th October 2020

No incidents reported

Friday 23rd October 2020

No incidents reported

Thursday 22nd October 2020

No incidents reported