Monday 14th June 2021

Scheduled Maintenance and Updates, scheduled 2 months ago

On Wednesday, July 14th and Monday, July 19th, SocketLabs will be performing routine upgrades and maintenance to our systems. These upgrades will enhance the performance and reliability of the SocketLabs platform.

Scheduled mailings will be paused during this time and will resume as soon as the platform returns online.

SMTP/Injection API will not be affected.

Please plan accordingly to ensure your email success during the following times:

Wednesday - 07/14/2021
9:00 PM EDT (UTC-04:00) until 07/15/2021 - 1:00 AM EDT (UTC-04:00)

Monday - 07/19/2021
9:00 PM EDT (UTC-04:00) until 07/20/2021 - 1:00 AM EDT (UTC-04:00)

The following services will be unavailable:

  • Control Panel
  • Reporting API
  • Management API
  • Marketing API
  • Suppression API
  • Scheduled Mailings (will resume sending upon completion)
  • Drip Campaigns (will resume operating upon completion)

The following services will NOT be impacted:

  • Inbound/Outbound SMTP
  • Injection API
  • Notification API
  • Engagement Tracking
  • Support System If you have further questions, please contact us at [email protected].

And as a reminder, you can always check our system status at status.socketlabs.com.

Thank you for your understanding.

Sincerely,
SocketLabs Services Team