All systems are operational

About This Site

This site is updated regularly with information about service health, maintenance events, and other announcements.

Scheduled Maintenance
Scheduled Maintenance and Updates

On Wednesday, May 12th, 2021 between 9:00 AM EDT and 4:00 PM EDT we will be performing maintenance and updates on the SocketLabs Email On-Demand Platform. Any interruptions, if at all, should be brief. We appreciate your patience during this time.

Please note that availability of our email delivery services will NOT be interrupted.

Scheduled Maintenance and Updates

On Thursday, May 13th, 2021 between 8:30 PM EDT and 10:30 PM EDT we will be performing maintenance and updates on the SocketLabs Email On-Demand Platform.

While we will take every effort to minimize delays, some outbound mail still in queue may be briefly delayed as the updated infrastructure is restarted.

The availability of our inbound SMTP and Injection API infrastructure will NOT be affected.

Past Incidents

Thursday 22nd April 2021

Outbound SMTP [Resolved] Deliverability delays to mailboxes hosted at Microsoft Office 365.

Microsoft is reporting the issue has been resolved. https://twitter.com/MSFT365Status/status/1385268282685546496?s=20

SocketLabs is continuing to monitor mail queues for any lingering delays.

Outbound SMTP Deliverability delays to mailboxes hosted at Microsoft Office 365.

Microsoft Office365 has reported a issue with Exchange Online mailflow in North America. https://twitter.com/MSFT365Status/status/1385245913053020164

SocketLabs is experiencing delays to mailboxes hosted at Microsoft Office 365.

Wednesday 21st April 2021

No incidents reported

Tuesday 20th April 2021

No incidents reported

Monday 19th April 2021

No incidents reported

Sunday 18th April 2021

No incidents reported

Saturday 17th April 2021

No incidents reported

Friday 16th April 2021

No incidents reported